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AMAZON Fire TV Stick users facing a frozen logo on their screen can try several fixes.
One of them includes waiting a specific amount of time for it to resolve and turning the TV off too soon might result in the problem persisting.
Amazon has a list of potential solutions on its website for people struggling with a frozen screen.
It says: “Let the device sit for 25 min (turned on) or until the screen changes.”
Another potential solution is restarting your device.
Amazon adds: “Use the power cord or adapter included with your device to plug the Fire TV device.
“This ensures Fire TV has access to enough power.”
Another potential fix is using a high-speed HDMI cable.
Amazon advises using a high-speed HDMI cable.
This is useful if you’re streaming high-quality content.
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The tech giant says: “Use a High-Speed HDMI cable (not included) for streaming titles in 4K Ultra HD.”
It promotes this as a tip for fixing your Fire TV device if you’re facing blank screen issues.
Using the cable can get a blank, unresponsive, or logo-frozen screen running again.
Alternatively, try using no cable and plugging your Fire Stick directly into the TV.
You may find a faulty cable i actually slowing you down.
You can also try using a different HDMI port.
As a last resort, Amazon suggests resetting your Fire TV device.
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