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BT Mail appears to be suffering a mysterious outage that’s preventing customers from logging in.
The issue started just after 4pm UK time, according to the Down Detector website.
Cause of the problem not yet clear[/caption]
More than 1,500 reports were picked up from confused users trying to access their emails on November 30.
It’s not clear how widespread the issue is.
Nor do we know what’s caused it as yet.
“Urm @bt_uk my Premium Email isn’t working on the web (yet again!) but it’s fine on my mobile app, any clue what’s going on with it atm?” one user wrote on X / Twitter.
“Does anyone know if @bt_uk email is broken? I can’t seem to log on to the webpage. Seems ok on my phone though,” another said.
Breaking news… more to follow.
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